Additional Information

Privacy Policy

Your data

Welcome to radiant-community.co.uk (the "Site"). We understand that privacy online is important to users of our Sites, especially when conducting business. This statement governs our privacy policies with respect to those users of the Sites ("Visitors") who visit without transacting business and Visitors who register to transact business on the Sites and make use of the various services offered by Freya and Tianee (collectively, "Services") ("Authorised Customers").

"Personally Identifiable Information"

Refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, and payment information. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.

What information is collected?

We may collect basic user profile information from all of our Visitors. We collect the following additional information from our Authorised Customers: the names, addresses, phone numbers and email addresses of Authorised Customers, and the nature and size of the business.

How is the information used?

We use Personally Identifiable Information to customise the Site, to make appropriate service offerings, and to fulfil buying and selling requests on the Sites. We may email Visitors and Authorised Customers about opportunities on the Sites or information related to the subject matter of the Sites. We may also use Personally Identifiable Information to contact Visitors and Authorised Customers in response to specific inquiries, or to provide requested information.

How is information stored?

Personally Identifiable Information collected by radiant-community.co.uk is securely stored and is not accessible to third parties or employees of radiant-community.co.uk except for use as indicated above.

Your choices

Visitors and Authorised Customers may opt out of receiving unsolicited information from or being contacted by us and/or our vendors and affiliated agencies by responding to emails as instructed.

Cookies

Cookies are used for a variety of reasons. We use Cookies to obtain information about the preferences of our Visitors and the services they select. We also use Cookies for security purposes to protect our Authorised Customers.

How can you view, delete or deactivate your information?

All Visitors and Authorised Customers can view, access, delete or deactivate Personally Identifiable Information from the Site's database by simple request. Please reply directly to any emails received or simply email us at contact@radiant-community.co.uk. However, because of backups and records of deletions, it may be impossible to delete a Visitor's entry without retaining some residual information.

Unsubscribing from emails

Simply click the unsubscribe link at the foot of any emails sent by us.

Changes to this Privacy Policy

We will let our Visitors and Authorised Customers know about changes to our privacy policy by posting such changes on the Site. However, if we are changing our privacy policy in a manner that might cause disclosure of Personally Identifiable Information that a Visitor or Authorised Customer has previously requested not be disclosed, we will contact such Visitor or Authorised Customer to allow them to prevent such disclosure.

Links

radiant-community.co.uk contains links to other websites. Please note that when you click on one of these links, you are moving to another website. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.

Contact information

To contact us, respond to the email address from any of the emails you have received from us, or simply email us at contact@radiant-community.co.uk

Looking forward to helping you surpass your goals!

Terms of Use

Conditions of access

radiant-community.co.uk requires consideration for and as a condition of allowing you access.

Reading and accepting the Terms of Use and reading and accepting the provisions of the Privacy Policy of radiant-community.co.uk are required considerations for radiant-community.co.uk granting you the right to visit, read or interact with it.

All persons are denied access to this Site unless they read and accept the Terms of Use and the Privacy Policy.

By viewing, visiting, using, or interacting with radiant-community.co.uk or with any banner, pop-up, or advertising that appears on it, you are agreeing to all the provisions of this Terms of Use policy and the Privacy Policy of radiant-community.co.uk.

All persons under the age of 18 are denied access to radiant-community.co.uk. If you are under 18 years of age, it is unlawful for you to visit, read, or interact with radiant-community.co.uk or its contents in any manner.

Parties to the Terms of Use agreement

Visitors, viewers, users, subscribers, members, affiliates, or customers, collectively referred to herein as "Visitors," are parties to this agreement. The website and its owners and/or operators are parties to this agreement, herein referred to as "Website."

Use of information from this website

Unless you have entered into an express written contract with this website to the contrary, visitors, viewers, subscribers, members, affiliates, or customers have no right to use this information in a commercial or public setting; they have no right to broadcast it, copy it, save it, print it, sell it, or publish any portions of the content of this website. By viewing the contents of this website you agree this condition of viewing and you acknowledge that any unauthorised use is unlawful and may subject you to civil or criminal penalties.

Ownership of website

The website and its contents are owned or licensed by the website. Material contained on the website must be presumed to be proprietary and copyrighted. Visitors have no rights whatsoever in the site content. Use of website content for any reason is unlawful unless it is done with express contract or permission of the website.

Hyperlinking, co-branding, framing and referencing prohibited

Unless expressly authorised by website, no one may hyperlink this site, or portions thereof, (including, but not limited to, logotypes, trademarks, branding or copyrighted material) to theirs for any reason. Further, you are not allowed to reference the url of this website in any commercial or non-commercial media without express permission, nor are you allowed to 'frame' the site.

Disclaimer for contents of site

The website disclaims any responsibility for the accuracy of the content of this website. Visitors assume all risk of viewing, reading, using, or relying upon this information. Unless you have otherwise formed an express contract to the contrary with the website, you have no right to rely on any information contained herein as accurate. The website makes no such warranty.

Limitation of liability

By viewing, using, or interacting in any manner with this site, including banners, advertising, or pop-ups, downloads, and as a condition of the website to allow his lawful viewing, Visitor forever waives all right to claims of damage of any and all description based on any causal factor resulting in any possible harm, no matter how heinous or extensive, whether physical or emotional, foreseeable or unforeseeable, whether personal or business in nature.

Submissions

Visitor agrees as a condition of viewing, that any communication between Visitor and Website is deemed a submission. All submissions, including portions thereof, graphics contained thereon, or any of the content of the submission, shall become the exclusive property of the Website and may be used, without further permission, for commercial use without additional consideration of any kind.

Disputes

As part of the consideration that the Website requires for viewing, using or interacting with this website, the Visitor agrees to resolve any claim, dispute, or controversy ("CLAIM") of any kind (whether in contract, tort, statute or otherwise) arising out of or relating to this purchase, this product, including any issues concerning solicitation, privacy, or terms of use, exclusively through binding arbitration.

Arbitration shall be conducted in accordance with the rules of the Chartered Institute of Arbitrators (CIArb) in effect at the time the dispute is submitted for arbitration. Information about CIArb, its rules and procedures is available at www.ciarb.org.

The arbitration hearing shall be conducted in the city or county in the United Kingdom where the Seller is located, unless otherwise agreed by the parties in writing. Each party shall bear its own legal costs, subject to the arbitrator's discretion to award costs as appropriate under the CIArb rules.

By using this website, the Visitor agrees to waive any right to bring claims in a court of law or to participate in a class or group action, to the fullest extent permitted by UK law.

Contact information

To contact us, respond to the email address from any of the emails you have received from us.

Refund Policy

7-Day Action-Based Guarantee

The startup fee covers the construction of your online sales funnel and the training procedures to operate and market your new online business. Your coach bears no responsibility for any other expenses or losses incurred outside of the startup fee. Please see below for full details of the refund policy. We do offer a 7-day money back guarantee. If this opportunity is truly not a fit for what you are seeking, we will reimburse your startup fee.

Action-Based Refund Policy

All sales are subject to the Product's or Service's specific cancellation and refund policy, as stated herein:

Radiant Discovery Process - 7 Day Action-Based Refund Policy

Unless otherwise stated on the specific Product's or Service's sales page and order form and/or in these Terms, all of our products and services come with an action-based 7-Day Money Back Guarantee, with the conditions outlined below.

All we ask is that you actually take action with the business training & coaching and give it a solid go.

In order to qualify for an action-based refund, we will ask you to provide the work you have done to show you have met the specified conditions. We also will require you to do this within 7 days from the date of purchase.

To request a refund, you must first complete the following process:

  1. Watch & complete all videos in the Discovery Process.
  2. Book & attend your 1-on-1 Business Set Up Call (having watched all Discovery Process videos in full).

If you do not attend your scheduled Business Set Up Call and have not provided communication beforehand as to the need to cancel, then you will not be eligible for a refund and rebooking your call is at the discretion of your Coach based on your reasoning for not attending (ie: extenuating circumstance such as serious illness, death of a loved one, etc.). If a make-up call is booked and not attended without prior communication to your Coach, you will not be granted a refund under any circumstance.

To request a refund please first discuss with your coach.

Refund will be processed by your coach upon request, if all above conditions have been met in full. Customers ineligible for a refund may be granted a partial refund in our sole discretion.

Earnings Disclaimer

Income & results

You or Your means you as a participant in or as a user of the radiant-community.co.uk

We or Our or Us means radiant-community.co.uk

Our site means radiant-community.co.uk

We make every effort to ensure that we accurately represent these products and services and their potential for income.

Earning and/or income statements made by us and/or Independent Representatives are estimates of what you can possibly earn.

There is no guarantee that you will make these levels of income and you accept the risk that the earnings and income statements differ by individual.

The examples are not to be interpreted as any guarantee, promise, representation and/or assurance.

We do not purport our business and/or us as being a 'get rich scheme' and we do not offer any legal, medical, tax or other professional advice.

As with any business, your results may vary, and will be based on your individual capacity, business experience, expertise, and level of desire.

There are no guarantees, promises, representations and/or assurances concerning the level of success you may experience.

Your level of success in attaining the results claimed depends on the time you devote to the business, the ideas and techniques mentioned, your finances, knowledge and various skills, since such skills and factors differ according to individuals.

You agree that our company is not liable for any success or failure of your business, acts and/or conduct that is directly or indirectly related to the business and/or the purchase and use of our information, products and/or services.

Testimonials and examples used are exceptional results, which do not, or may not, apply to the average person, and are not intended to guarantee, promise, represent and/or assure that anyone will achieve the same or similar results.

We reiterate that each individual's success depends on his or her background, dedication, desire and motivation.

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